Privacy Policy

Overview

West Coast Pawn & Gun ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the steps we take to protect it. This policy applies only to information collected online through westcoastpawngun.com.

Information We Collect

We may collect the following information when you interact with our website:

• Contact Form Submissions: Your name, email address, phone number, and any message you send through our contact form
• Email Signup: Your email address if you subscribe to our mailing list
• Payment Information: If you make a purchase, your payment card details are collected and processed securely by our third-party payment processor, Payroc. We do not store your full credit card number on our systems.
• Automatic Data: Basic technical information such as your IP address, browser type, and pages visited, collected automatically by our web server

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries submitted through the contact form
• Sending promotional emails and updates if you opted in to our mailing list
• Improving our website's performance and user experience
• Processing payments securely through our payment processor, Payroc
• Monitoring website traffic and usage patterns

Cookies & Third-Party Services

Our website may use cookies and similar technologies to enhance your experience. We also use the following third-party services:

• Google Fonts: To load web fonts (Oswald, Inter). Google may collect anonymous usage data.
• Mailchimp: To manage our email mailing list. Information you provide when subscribing is stored by Mailchimp under their privacy policy.
• Google Maps: Embedded on our contact page. Google may collect data per their privacy policy.
• Payroc: Our credit card payment processor. When you make a payment, your card information is transmitted directly to Payroc for processing. Payroc is PCI-DSS compliant. Your payment data is handled under their privacy policy.

We do not use tracking cookies for advertising or sell data to advertisers.

How We Protect Your Information

We take reasonable measures to protect the personal information you provide through this website. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist in operating our website (such as Mailchimp for email), or if required by law or legal process.

Data Retention

Contact form submissions are retained only as long as needed to respond to your inquiry. Mailing list subscriptions are retained until you unsubscribe. Server logs containing technical data are retained for a limited period for security and performance purposes.

Your Rights

You have the right to:

• Unsubscribe from our email mailing list at any time by clicking the unsubscribe link in any email
• Request that we delete any personal information you have submitted through our website
• Contact us with questions or concerns about how your data is handled

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at:
West Coast Pawn & Gun
5619 US Hwy 98 N, Lakeland, FL 33809
Phone: (863) 816-5830